For your safety

Your safety and well-being are our top priorities. For this reason, the Hotel Das Sonnenparadies is extremely careful when it comes to handling your personal data.


For important information our  privacy policy in line with the applicable legal and official framework, see here.

General Data Protection Regulation


Privacy policy in line with art. 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)

In accordance with the Data Protection Regulation of the European Union (regulation 2016/679 of the European Parliament and Council), we would like to inform you of the following:


The competent authority for the processing of data is HGV Service Genossenschaft, Schlachthofstraße 59 in 39100 Bolzano.


Your personal data include in particular

• your master data (name, surname, address, e-mail address, telephone number, date of birth) and language

• data on your payment method and other payment-related data (credit card data)

• dates and length of your stay

• usage and communication data


• Fulfilment of legal obligations

• Fulfilment of pre-contractual and contractual obligations, rendering of services and customer care (e.g. booking of accommodation), and publishing of reviews provided by guests and other information on the travel destination

• Mailing of information, offers and news by e-mail, post and other means of telecommunications, including information on the accommodation, the surrounding areas, local events etc.

The legal basis for the processing of your data consists of:

• legal or statutory obligations

• fulfilment of pre-contractual and contractual measures and obligations

• consent provided by you

• overriding, justified interests


Your personal data may be sent to contract processors or third parties who need to be consulted in order to fulfil the services requested by you or to provide specialist services.

In particular, your personal data will be sent to your accommodation provider and payment processor.


Your data will be stored according to the applicable legal and statutory retention requirements. Personal data that is processed as a consequence of a legal provision or contractual obligation will be stored for the period required for processing it. Data that is processed on the basis of your consent will be stored until further notice.


Right of access to information: According to art. 15 of the GDPR, you have the right of access to information on what personal data is processed, where this was obtained, what data this is exactly, whether this data is passed on to third parties, and who will be doing what with your data.

Right to rectification and deletion: According to art. 16 of the GDPR, you have the right to request the rectification or completion of your personal data at any time. According to art. 17 of the GDPR, you have the right to have your data deleted. In particular with reference to data that was published, you also have the “right to be forgotten”, i.e. the necessary steps will be taken to delete all links, copies, replicas or similar.

Right to object: You may exert your right to object according to art. 21 of the GDPR at any time and change your consent with future effect or withdraw it altogether.

Right to restrict processing: According to art. 18 of the GDPR, you may also request to restrict the processing of your personal data. This means that the data collected may only be processed subject to individual consent, or that processing is restricted in concrete terms.

Right to data portability: According to art. 20 of the GDPR, you have the right to receive your personal data in a structured, commonly used, machine-readable format and the right to transmit this data to another controller

According to art. 77 of the GDPR, you also have the right to lodge a complaint with a supervisory authority.


Your master data, data on payment methods and other data related to your payment, date and length of stay is processed on the basis of contractual or legal conditions and fulfils the requirements of EU regulation 679/2016 (GDPR).

The processing of your personal data on the basis of the consent provided by you is voluntary. Without this consent, such services may not be performed.

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Technical cookies

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They provide functions needed by the website in order to work correctly. These cookies are used exclusively by a single website and are therefore also called first-party cookies. They are only stored on your computer during your current session. Technical cookies also include analytical cookies used for access statistics. They collect information in a general format and cannot be used to identify the user.

Profiling cookies

These cookies require user consent. Profiling cookies collect user data, which is then used to send advertising messages to the user, in line with his or her interests.

Third-party cookies

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More information on cookies

Cookies used on this website

Technical cookies

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Profiling cookies

Google Remarketing Cookie

Third-party cookies

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Michael Huber |